Dear Paco,
I am glad to send you this note of appreciation.
It was indeed a pleasure working with you as your coordinated the trip that Heart to Art Inc. organized to Costa del Sol dated Sept 30-Oct 14, 2015. You were extremely knowledgeable about the package offered. The details were all made clear by your ongoing instructions and clarifications of any concerns I had. The transfer between planes when we arrived in Madrid was truly a running experience between planes and airports but service throughout the whole trip was satisfactory. Service at the hotel was very good. The staff was very pleasant ant accommodating. Thanks for your assistance and direction when one of my travelers was left behind because she failed to follow directions that her passport had to be valid for 6 months after return. Unfortunately her mother died the evening she arrived and arrangements had to be made so she could leave the following day. Again, I would like to complete this message to you and your team informing you that my entire group sends regards for your concern and administrative skills. I look forward to planning another trip in the near future.
Thank you
Grace Y. Ingleton
Heart to Art President
Jamaica, NY